Contact PAL by Phone
1-800-724-2536
(Voice and TTY)
585-475-7090
(Local and outside of the continental U.S.)
Phone hours:
8am-5pm Eastern
For our management staff directory,
please visit the People page.
Mailing Address
RIT, Printing Applications Laboratory
66 Lomb Memorial Drive
Rochester, NY 14623
Shipping and Delivery
Receiving hours are 8am – 5pm, Monday – Friday
First come, first serve basis
Web Offset rolls deliver to:
RIT, Printing Applications Laboratory
CIMS Building, Dock #6
66 Lomb Memorial Drive
Rochester, NY 14623
All other sheets/rolls for Digital
RIT, Printing Applications Laboratory
CIMS Building, Dock #5
66 Lomb Memorial Drive
Rochester, NY 14623
