Cancellation & Policies

The following are our general policies and information. Registration-specific policies can be found on the Registration Policies page. If you have any questions, please contact the program manager Fred White.

Certificate of Completion
RIT provides each participant with a Certificate of Completion that serves as a permanent record of attendance. This certificate indicates the course and dates that you attended. You may want to place a copy of it in your personnel file to document your professional development.

Team Discounts
Sign up your team at one time and save. Call for information about team discounts. (1-800-724-2536 or 585-475-7172 outside the continental U.S.)

Attendee Cancellation Policy
We will refund your full program fee if you cancel or transfer your registration to another program, 10 or more working days before a program begins. No refunds will be given for cancellations or transfers made less than 10 working days before a program begins.

Non-attendance Policy
We cannot give you a refund for non-attendance. However, you are welcome to send someone in your place if you cannot attend.

Program Modification/Cancellation Policy
Occasionally, RIT must modify fees, content, and faculty without additional notice. If a program is canceled, RIT will notify registered participants 10 days prior to the scheduled date of the program. RIT is not responsible for airline ticket cancellation costs or fees.

Privacy Policy
RIT will keep private any information that you provide to us. This information is stored and used to respond to your requests, alert you to training and education opportunities, and continually update our programs and services to meet customer needs. We do not sell or share any of the information you provide. RIT may publish photographs of program participants for promotional use.